Privacy Policy

Last updated: August 13, 2026

This Privacy Policy explains how COGTEN, a brand operated by BoogieBoy sp. z o.o., collects, uses, discloses, and otherwise processes personal information when you visit cogten.com, make a purchase, communicate with us, or otherwise use services related to COGTEN.

The COGTEN store is powered by Shopify, which provides the technology used to operate our online store and certain functions related to shopping, payments, security, and customer service.

1. Personal Information We May Process

Depending on how you interact with our Services, we may process contact information (name, email, phone, billing and shipping address), order and transaction information, payment information, account information, communications with us, device and usage information, and marketing information.

2. Sources of Personal Information

We may collect personal information directly from you, automatically when you use cogten.com, from Shopify, payment processors, fulfillment providers, shipping carriers, analytics providers, fraud prevention and security providers, advertising and marketing platforms, and other service providers acting on our behalf.

3. How We Use Personal Information

We may use personal information for order fulfillment, operating our store and customer accounts, customer support, security and fraud prevention, marketing (where permitted by applicable law), and advertising and measurement.

4. Cookies and Similar Technologies

COGTEN, Shopify, and our technology providers may use cookies, pixels, tags, device identifiers, and similar technologies for website functionality, security, analytics, conversion measurement, personalization, and advertising and marketing.

5. Targeted Advertising, Sale, and Sharing of Personal Information

Certain U.S. state privacy laws define terms such as sale, sharing, and targeted advertising more broadly than their ordinary meaning. Where applicable law provides you with the right to opt out, you may exercise that right using the privacy controls available on our website, including Your Privacy Choices / Do Not Sell or Share My Personal Information. We also honor qualifying Global Privacy Control (GPC) signals where required by applicable law.

6. How We Disclose Personal Information

We may disclose personal information to service providers and other third parties where reasonably necessary to operate our business, including Shopify, payment processors, IT and hosting providers, fulfillment providers, shipping carriers, customer support providers, fraud prevention and security providers, analytics providers, advertising and marketing partners, professional advisers, and governmental or regulatory authorities where disclosure is legally required.

7. Shopify

The COGTEN store is powered by Shopify. Shopify processes certain personal information necessary to provide and support the online store and may also process information for its own features and services in accordance with its own privacy practices.

8. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites, platforms, or services. COGTEN does not control the independent privacy practices of third parties.

9. Children's Privacy

COGTEN's Services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13 in a manner subject to COPPA without the required parental or guardian consent.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the internet, electronic storage system, or security measure can guarantee absolute security.

11. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as fulfilling orders, maintaining customer accounts, handling complaints and disputes, maintaining required business records, preventing fraud, complying with tax, accounting, and legal obligations, and protecting and enforcing our legal rights.

12. Your Privacy Rights

Depending on where you reside and applicable law, you may have rights including the right to know how your personal information is processed, the right to access and obtain a copy of personal information, the right to correct inaccurate personal information, the right to request deletion of personal information, the right to restrict certain processing activities, the right to data portability, the right to object to certain processing, the right to opt out of the sale or sharing of personal information, the right to opt out of targeted advertising, the right to withdraw consent, and the right to appeal certain privacy-request decisions where applicable law provides such a right.

13. Non-Discrimination

Where applicable law prohibits discrimination against individuals for exercising privacy rights, COGTEN will not unlawfully discriminate against you for exercising those rights.

14. Verification of Privacy Requests

We may take reasonable steps to verify the identity of an individual submitting a privacy request. We may deny or limit a request where permitted by law.

15. Authorized Agents

Where permitted by applicable law, you may designate an authorized agent to submit certain privacy requests on your behalf.

16. International Data Transfers

COGTEN is operated by a company established in Poland, while some of our technology and service providers may operate in the United States or other countries. Where applicable law requires safeguards for international data transfers, we will rely on legally recognized transfer mechanisms, which may include adequacy decisions, Standard Contractual Clauses, or other legally recognized safeguards.

17. Complaints and Appeals

If you have concerns about how we process your personal information, please contact us. Depending on where you reside, you may also have the right to submit a complaint to an appropriate privacy, consumer protection, or data protection authority.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we update this Privacy Policy, we will post the revised version on our website and update the Last updated date.

19. Contact and Data Controller

BoogieBoy sp. z o.o., operating under the COGTEN brand, ul. Zacisze 5, 43-300 Bielsko-Biala, Poland. Email: support@cogten.com. Website: cogten.com.

20. Applicable Privacy Rights

Nothing in this Privacy Policy is intended to exclude, restrict, or waive any privacy or consumer right that cannot legally be excluded, restricted, or waived under applicable law.